General Policies
Payment Policy - Checks and money orders should be made payable to M & J Partials, LLC. We also accept credit and debit card payment. All statements must be paid in full by the 15th of the month in which the statement is prepared. Any amounts not paid will incur a 1.5% finance charge and the account will be placed on C.O.D. terms.
Through open communication we can maintain a low remake rate. We realize that remakes do happen and will remake cases according to the policy listed below.
Remake Policy - All remakes will be free of charge if received within 30 days of the invoice date, with the following exceptions listed below. Remakes received after 30 days from the invoice date will be discussed.
Remakes returned to us without the original framework will be charged at 100% of the price. If the original model and framework are returned to us at a later date, we will issue a credit to your account.
Cancelled cases - Any case stopped mid-production will be charged based on the amount of work completed at the time the call.
Rejected cases - The cost of the framework can not be refunded (i.e. a refund check). If a case is for rejection rather than remake, we will issue a 50% credit to your account balance when the case in question qualifies according to the policy listed herein and is received within 30 days of receipt.
Mike is a certified dental technician and has over 25 years of experience in producing quality partial frameworks.
Read our story in the LMT Magazine! http://lmtmag.com/articles/industry_veterans_gamble_pays_off
M & J does not outsource any laboratory products to foreign laboratories.
We understand that patients and dentists alike have concerns about the materials used in products purchased from labs. You can be assured that all materials used are FDA Approved. We use the Identalloy Program, which identifies the metal content of our frameworks.
The fact is that dental labs are not hard to find. They are everywhere you look. What is hard to find is a laboratory you can depend on for proper fit, on-time case delivery, and quick chair time. Why should you choose M & J Partials as your laboratory of choice for removable prosthetics?
The answer is simple. You need a laboratory which will consistently and reliably provide quality prosthetics. We are the laboratory that is hard to find and we want to be your solution. M & J Partials offers you quality products, competitive prices and on-time case delivery.
We are confident the quality and cost of our services will make you and your patients happy and you can place your trust in the service we provide. We care about every case that leaves our dental laboratory, and do whatever it takes to make sure it's right. We're committed to complete success for every case.
We could say more, but the best way of testing M & J Partial’s quality is to try us!